Recovery Radar sits on top of your payment processor and turns dishonoured direct debits into recovered revenue — smart retries for soft failures, signed re-authorisation for dead mandates, and hardship-safe handling throughout. You only pay when money comes back.
Processor-agnostic. Live sandbox on Pinch Payments today.
Recovery Radar sits on top of your processor. You keep your payment rails; we run the recovery motion.
Plugs into your payment processor and reads your dishonour file. No rip-and-replace, no data migration.
Every failure classified by dishonour code, payer history and risk signals. Each gets the right path — retry, nudge, signed re-auth, or hardship care.
Autopilot runs the journey and writes back to your CRM. You watch each payment move through the stages.
When an authority is withdrawn or an account is closed, retrying the same debit is pointless — it will bounce again and cost you another dishonour fee. Recovery Radar sends the payer a fresh, legally signed Direct Debit Request via Annature, vaults the new payment method in Pinch, and resumes billing automatically.
Every capability humans use in the dashboard is available to AI agents through a permissioned API and MCP surface — but agents can only propose. Every dollar-moving action pauses for a human to approve, hardship-flagged payers are protected automatically, and daily delegation limits cap agent authority.
"Second attempt already burned — retry at next payday window (Wed 27 Aug). Recovery odds 68%."
Insufficient funds, temporary problems, technical errors — we retry at the right time and only charge when we exceed what your platform recovers today.
SMS, WhatsApp and email nudges with payer-friendly language. Charged as a small % of the recovered payment — never on payments that would have recovered anyway.
The write-off pile. We collect a signed DDR, vault a new payment method and resume billing. Premium share, capped per payment so the fee never dominates the recovery.
No subscriptions. No dishonour fees. Fee caps on every recovery, and if we don't recover more than we cost, you don't pay.
Your payment platform earns dishonour fees when payments fail.
We earn only when they recover.
No — Recovery Radar sits on top of your processor. It runs on Pinch Payments today and is processor-agnostic by design.
Automatically shielded from retries. We only propose consented payment plans, and every plan requires human approval before it runs.
Only on recoveries above your measured baseline — never on payments that would have recovered anyway. Your baseline is confirmed in your recovery audit before you're charged a cent.
Yes. Recovery Radar exposes a permissioned API and an MCP surface, with human approval required on every dollar-moving action and a daily delegation cap.
Payment details are captured and vaulted by the processor. Recovery Radar never stores raw bank account or card numbers.